careers - job opportunities

Account Manager

UK - London

LEWIS is an award-winning international PR agency with 30 offices globally and over 260 employees. As the company is expanding rapidly we are looking for someone to join our London, Westminster office as an Account Manager

This is one of the most critical jobs in the entire agency: client facing, it demands quick but creative thinking, effective time management and delegation. The successful account manager will understand their clients’ requirements and objectives, clearly understand the commercial terms of the retained accounts, and work with all team members to exceed the clients’ expectations while managing the team resource effectively

What
The Account Manager owns the client relationship. He or she is responsible for meeting client expectations and ensuring the client is kept fully up to date with activity on the account. In addition he/she is responsible for developing that relationship by identifying and selling additional services, either as a value add, or on top of the retainer.
The Account Manager is responsible for managing the team, coaching junior members of staff, ensuring individuals have the right skills, and that the team works together effectively.

Specific tasks:

• Line management of the account team, including coaching, supervision, assessment and review of staff
• Developing and managing a PR plan
• Setting team objectives on daily, weekly, monthly and quarterly basis
• Monitoring achievement against objectives to ensure they are met
• Monitoring team activity levels against budget
• Liaison with consultants outside the team such as analyst relations, public relations and creative services
• Booking and managing client meetings
• Ensuring that all activity and results are reported back to the client
• Managing the clients’ expectations
• Managing the client to ensure that client tasks and commitments are clearly communicated, and that consequences of missed deadlines are clear
• Communicating account performance internally (account reviews)

• Attention to detail
• Proven writing ability
• Creative thinking
• Understanding of client business issues and requirements
• Polished and professional appearance
• Highly developed presentation skills
• Thorough knowledge of media: print and broadcast
• Understanding of market research and analysis
• Ability to motivate and lead a team
• Ability to delegate effectively
• Calmness under pressure and ability to achieve tight deadlines
• Ability to interact with confidence at board-level with clients
• Proven ability to keep abreast of current affairs and relate them to client situations

It is LEWIS policy to ensure that all job applicants and employees are treated fairly on merit regardless of their sex, sexual orientation, marital status, age, physical characteristics, religion, race, colour, nationality, national or ethnic origin or disability

Salary & benefits
Competitive salary & benefits

To apply, click here