In a world where crises are now played out in full public view on an hourly basis, spawning multi-platform,
social media campaigns or conversations about you, your brand and your perceived response, the fragility of reputation has never been greater. And public expectations of your openness and engagement have never been higher.
Most companies will experience a crisis at some point, whether it’s a major event or a spiralling conversation over Twitter. We offer direct, personal experience of working at the highest levels of the media combined with practical experience of handling a variety of international, high-profile crises on the global media stage.
Our crisis communications services include social media consultancy, global communications training, internal communications policies, and media planning, monitoring and response.
Chris Lewis gives expert opinion on the Costa Concordia crisis on Bloomberg TV. Watch the video below.